The mobile employee is in the trend. For a long time, many companies have realized that time, location and method-independent access to IT resources is necessary to achieve the highest level of productivity.
What is Enterprise Mobility Management?
In the area of mobility, there are two main aspects: The first relates to the physical mobility of the equipment. The second aspect concerns device-independent access to shared resources of the enterprise.
Implement Enterprise Mobility Management
The most important foundation is initially the equipment of the employees with work equipment, which allow easy access to applications, data and services. Whether blackberry or smartphone, tablet or notebook, Mac or PC, the challenge for the employer is to ensure a smooth use of the standard software and proprietary software on each device regardless of the operating system installed.
The business data used also includes highly sensitive business information, which must also be available here. In addition, business services such as e-mail, messaging, databases, remote access portals and the like must not be missing. Also on their home computer employees should be able to use the same applications comfortably.
According to an investigation by Enterprise Management Associates (EMA), 87 percent of all business users already use a smartphone or tablet (or both) in addition to a conventional laptop or desktop. The new mobile devices are thus firmly anchored in the business day, but they are perceived as complementary, not as replacements for conventional computers. This is where the right mobile device management comes in.
Today, almost all business applications, data, and services should be available remotely on a variety of devices and platforms, without hurting security or regulatory compliance, or incurring administrative costs and costs. The methods used so far, with which computers have been individually equipped, configured and managed, are clearly reaching their limits.
Instead, virtualization, standardization and cloud computing are the focus. These are the tried and tested means by which costs can be reduced, efficiency can be reduced and energy saved. However, they must be used in a meaningful and controlled way. The management and organization of this deployment is known as Enterprise Mobility Management (EMM), a reliable client management solution that helps organizations.
Enterprise Mobility Management encompasses processes and procedures in conjunction with partially automated monitoring and management solutions that provide users with resources that are independent of time and place. Effective and efficient support for mobile employees goes beyond pure device management and configuration, the so-called mobile device management. Rather, the focus is on the following core areas: consolidated IT resource provision, business-to-private separation, self-service for users.
Another key word within the EMM is asset lifecycle management: All devices that access business processes must be collected and identified independently of the owner. The configuration should be stored in a central, continuously updated directory. It is recommended to group assets together. For example, all Android tablets or all laptops in the accounting system could each form a group whose operating system and application configurations, access rights, user restrictions, and other features are uniformly applicable to all members.
To separate the business and private sectors, EMM has four basic methods: containerisation, virtualization, wrapping and tagging. Security and compliance are also taken into account, including methods for data loss prevention (DLP).
Following the concept of the EMM, the end user retains great authority over the device he uses. If, however, difficulties arise which can only be solved with external support, there is the possibility to open a service ticket and provide all the information that the support personnel needs for problem analysis. The problem-solving process can be accelerated if administrators can receive remote access to the supported devices and can carry out cause research and troubleshooting.
According to the EMM concept, a company's IT resources are centrally managed and then distributed as services to those devices with which the employees prefer to work, which means considerable relief for IT departments. The company as a whole benefits from the increased flexibility, productivity and responsiveness of its employees.
EMM thus provides solutions for common problems that business IT is facing today. Prerequisites for the introduction of these processes of enterprise mobility management are integrated applications for control and administration with extensive automation functions for all supported devices. With a single solution, these requirements can be met without substantial overhead or additional costs.
The HEAT Client Management solution from FrontRange is a collection of standard end-user management applications.
With its fully integrated functions for controlling and managing mobile, stationary and virtual computers from commissioning to decommissioning, the FrontRange solution is well prepared for enterprise mobility management tasks. It can be installed both locally and in the cloud.
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