DHL package: "New status of your shipment" mail is spam

If you order a lot online, you are often confronted with countless status e-mails from vendors and mail-order companies. In a hurry and because of a lack of overview, some fake e-mail could slip through and cause a lot of trouble. An e-mail from the alleged sender “DHL Paket” with the subject “New status of your shipment XY” has been haunting the network for months and visiting digital mailboxes with us and other users.

This is a spam-e-mail, which you can easily unmask on your part. On the other hand, there are elements that fake a serious origin of the e-mail.


Let's take a look at the points of the e-mail, which you should immediately get up to. On the one hand, the sender is: "DHL package". If you are not a registered customer of DHL and have not sent or ordered a package specifically ordered (for example, with an insurance company), DHL will not contact you directly and without the customer. You can also see the e-mail address of the sender. In the screenshot above you can see by our markings that behind the name "DHL Paket" hides a dubious address, which has little in common with the logistics service provider.


On the other hand, the subject line is decisive for whether the e-mail is genuine or not. The line "New status of your shipment" hides a supposed tracking number. If you do not expect or have not sent a packet, there will be no real identification numbers for packages from or for you.


Then we look at the text: Grammatical errors as in the first sentence ("the time [...] we can not keep" [sic]) should not undermine reputable companies. For emails from unknown senders, you should always check links before you click them. The indicated link to package tracking does not lead to DHL, as marked in the image above. This is probably a hidden homepage that you want to move to enter access data - which you are after, or a website that delivers malware.


The information in the footer of the e-mail, on the other hand, is correct. This could irritate careless users quickly. Both the address as well as the company information as well as the links to the DHL websites (website, contact and imprint) are correct. However, the other features mentioned should be sufficient for you to delete the e-mail directly.